Supervisory Skills, Instructional Leadership and Tactical Management

Along the organisational ladder, we often experience a competence gap, while personnel are moving up the levels. And, in today’s complex environment, where relationships are more multi-lateral, departments are more connected and daily work pressure more intense, there is an increasing need to have the right capacity building for those who will be in charge of a group of staff. The contemporary supervisor needs proper guidance, adequate training and adequate personal, management, leadership and soft skills to meet up with the new challenges.
 
Target audience:
Officers, supervisors and functional managers in various fields in primary & production, secondary & manufacturing as well as tertiary & services-oriented sectors. It is also applicable to those who are contemplating the start of a new career.

Objectives of our course:

  • To explore the management spectrum for the development of effective planning, organising, leading and controlling functions for the modern Supervisor.
  • To appreciate best practices in instructional leadership, negotiation, project management, team building & management of teams and conflict resolution.
  • To overview the competences needed for the Supervisory position and the distinct types of soft skills required.

Course Format: Face-to-face lectures with LCD Presentation, Individual exercises, case-study discussions, Mauritian case-in-practice, Personality development exercises.

Main topics to be covered: (more information is available in our structured syllabus, accessible only when registrations are opened for this course):

  • Supervisory Management / Leadership
  • Communication-key to intermediation
  • Positive discipline
  • Supervisory planning and Organising functions
  • Managing work groups, teamwork and counselling
  • Conflicts resolution
  • Negotiation and Project management
  • Soft Skills

Standards: Professional, practical, real-life and up-to-date training. Approved by the Mauritius Qualifications Authority. 

Duration: 24 Hours over 12 Weeks – Part time, with one weekly session.

Job Prospects as:                                                                                                                                             

  • Supervisors                                                                                                            
  • Compliance Officers/Managers                                                                                                          
  • Project Officers and Manager                                                                                                                
  • Operational Manager                                                                                                                            
  • Production Senior Officers/Managers                                                                                                                
  • Team Leaders                                                                                                                                            
  • Middle Managers                                                                                                                                      
  • Human Resources Senior Officers

Career-Start-ups in:
Supervisory position in several departments like Procurement, Sales, Marketing, Merchandising, Supply Chain and Logistics, Human Resource, Production, Accounting and Technical departments in various industries. 

Cost of training:
Rs. 27,500 (with HRDC refund for Companies and payment facilities for Individuals).

Course Schedule:
Start Date: APR 2026             End Date: JUN 2026          Time Schedule: 1400 - 1600, every Thursday

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